Switching phone carriers used to mean hours on hold and the very real fear of losing your number. But these days? It’s fast, painless, and easy to do without missing a single text. Whether you’re switching to save money, get better coverage, or just simplify your life, RedPocket makes it easy to keep the number you already know by heart.
Number porting is the process of moving your existing phone number from your current carrier to a new one. It lets you keep your current number even if you change networks or switch to a new phone plan. The Federal Communications Commission (FCC) guarantees your right to take your number with you.
Why it matters:
No need to send a "new number" text to your whole contact list
Keeps your business and personal contacts intact
Helps you avoid missing important calls or texts during the switch
Before you begin the transfer, make sure you have:
Your current account number (from your old carrier)
PIN or passcode associated with that account
Your phone number (of course!)
A device that works with your new plan (unlocked or compatible with RedPocket)
You can usually find your account number and PIN in your carrier’s online portal or by calling their customer support.
We designed our number transfer process to be quick and simple, even if you’re juggling work, travel, or a packed calendar.
eSIM or SIM card? We support both. Choose what works best for your phone.
Online activation in minutes
Step-by-step guidance so you’re never left guessing
2-Minute Care™ Support to help with anything that comes up
Your number won’t switch until everything’s ready—which means no awkward service gaps.
Most numbers transfer within a few minutes to a few hours, depending on your previous carrier. Some transfers (like landlines or VOIP numbers) may take a bit longer, but we’ll always keep you updated.
Usually, yes! You can continue using your current service until the port is complete. You’ll know it’s finished when your new RedPocket service activates and your old SIM stops working.
Need a more detailed step-by-step? Follow this guide in our Help Center to see exactly what you’ll need during the number transfer process.
Stuck waiting? Make sure you entered the exact account number and PIN from your old carrier.
Still no service? Try restarting your phone or reinserting your SIM/eSIM.
Need help? Our 2-Minute Care™ team is standing by.
Transferring your number is easier than ever—especially with RedPocket. We know your phone is your connection to everything that matters. That’s why we’ve made switching seamless, fast, and stress-free.
Ready to make the move?
Explore our plans now and start your transfer today.